How do users experience your ?

View videos from real users who use your website, app or prototype. Discover what users encounter and improve the overall experience.

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Enter the world of the user

Usability testing allows you to see your product through the eyes of your users. Tools such as Google Analytics and Hotjar tell you what users do, but the why remains unclear.

  • See how users experience your website or app
  • Discover what users encounter
  • Optimize the customer experience and online results

Advantages of a better user experience

Optimize your website or app based on the usability results.

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Increase in sales and new customers

A better customer experience can increase sales by up to 225%. *

Higher productivity

Testing at an early stage results in lower development costs.

Save on customer support

A good customer experience means less work for customer service.

Even more satisfied customers

A better customer experience ensures more satisfied customers.

Steps

Remote usability testing

How does it work

Assemble the usability test yourself

Have specific parts of your website, app or prototype tested by real users.

Choose from your own or our testers

Recruit respondents based on different characteristics through our pool or add your own testers.

Discover new growth opportunities

Use the usability test results to create a better user experience and drive more sales.

Example usability video

Features

Create your usability test in 2 minutes

Maintain full control over the usability tests by creating your own usability test plan.

Impression Testing

First impressions matter. Find out what users' first impression are of your website, app or prototype.

Test on desktop and mobile devices

Discover opportunities to improve the user experience across multiple devices.

Share the results with your team

Invite team members to your User Sense account and share the results of the usability tests.