Enter the world of the user
Usability testing allows you to see your product through the eyes of your users. Tools such as Google Analytics and Hotjar tell you what users do, but the why remains unclear.
See how users experience your website or app
Discover what users encounter
Optimize the customer experience and online results
Advantages of a better user experience
Optimize your website or app based on the usability results.More information
Increase in sales and new customers
A better customer experience can increase sales by up to 225%. *
Testing at an early stage results in lower development costs.
Save on customer support
A good customer experience means less work for customer service.
Even more satisfied customers
A better customer experience ensures more satisfied customers.
Remote usability testing
How does it work
Assemble the usability test yourself
Have specific parts of your website, app or prototype tested by real users.
Choose from your own or our testers
Recruit respondents based on different characteristics through our pool or add your own testers.
Discover new growth opportunities
Use the usability test results to create a better user experience and drive more sales.
Create your usability test in 2 minutes
Maintain full control over the usability tests by creating your own usability test plan.
First impressions matter. Find out what users' first impression are of your website, app or prototype.
Test on desktop and mobile devices
Discover opportunities to improve the user experience across multiple devices.
Share the results with your team
Invite team members to your User Sense account and share the results of the usability tests.